Storing Prior to Fitting: Prior to fitting, please ensure that all products are carefully stored in a dry environment with long items and doors stored flat, not upright, to avoid bowing.
Natural Wood Products: Timber is a natural product with variations in structure, grain and colour. These characteristics will normally change over time, depending on the level of sunlight, and are not considered to be defects of the product. Differences in colour and grain will occur between different types of product, for instance, doors compared to cornice or end panels, and curved and straight cornice and pelmet.
Humidity: It is important to ensure that the kitchen is well ventilated and does not suffer from excessive humidity as this may result in damage to doors and units.
Cornice & Pelmets: When fitting cornice and pelmet, in particular when using mitre joints, please ensure that a pen activator (not a spray activator) is used otherwise this may cause damage to the profile/foil. Please note that you will experience natural changes in colour and grain when jointing curved and straight cornice and pelmet. This is unavoidable and not a defect of the product.
Standing Water: Ensure that any water/fluids, splashed onto or used when cleaning doors/units, is dried off immediately.
Caring for Kitchen Doors & Accessories
Wood, Veneered, Painted & Lacquered Doors & Accessories: All spills should be wiped up immediately with a soft cloth. Persistent marks can be removed by using a mild solution of water and household detergent (non-bleach). This should be wiped clean with an absorbent cloth and finished with a soft, clean cloth. Never use an abrasive cleaner or solvents as they could damage the lacquer on the door. To preserve a rich appearance of wood, all is needed is a light dust with a soft cloth in the direction of the grain. Spray polish or wax polishes should not be applied to wood, veneered, painted or lacquered doors. We advise that low tack decorators tape is used when decorating, however we do not recommend using any form of tape on freshly painted product as all paints take a period of time to harden. Please note that kitchens that have been supplied primed and which are then painted by a third party are not covered by these guidelines.
Glass, Stainless Steel & Lighting
When cleaning glass, use a damp cloth with a mild solution of water and household detergent (non-bleach). Never use an abrasive cleaner or solvents as they could scratch and weaken the glass. A soft cloth, combined with a proprietary stainless steel cleaner should be used for stainless steel appliances and fascias. When replacing low voltage bulbs, care should be taken to avoid touching the glass part of the bulb as this will considerably reduce the life of the bulb. Use a clean tissue when holding the new bulb.
Caring for Cabinets
All spills should be wiped up immediately with a soft cloth. Persistent marks can be removed by using a mild solution of water and household detergent (non-bleach). This should be wiped clean with an absorbent cloth and finished with a soft, clean cloth. Never use an abrasive cleaner or solvents as they could damage the decor finish.
Caring for Laminate Worktops
To avoid irreparable damage to the laminate work surface, we recommend that all hot pans and utensils taken from the oven or hob are placed on a separate cooling slab and that all cutting is carried out on a suitable chopping board.
Cleaning: Your new worktop should be maintained by cleaning with water and a mild detergent. Persistent marks can be removed by using a non-abrasive cream cleaner, but harsh scouring should be avoided. A nylon bristle brush can be used to remove stubborn stains from deep textures and dimensional finishes.
Scratching: Care should be taken when moving pots, pans, and utensils across the worktop as this can scratch the surface. This is especially important with gloss worktops which scratch more easily. The surface can be permanently damaged by scratching or cutting with knives or sharp utensils. We recommend that you ALWAYS use a chopping board. Cuts and scratches will be more noticeable on dark and gloss finishes.
Staining: Your new laminate worktops resist most household chemicals, including alcohol and cosmetics, however, some chemicals and strong dyes can cause damage and discolouration. If spillage occurs of such things as beetroot juice, concentrated fruit juice, dyes, chemicals and strong bleaches or sanitary cleaners, wipe off immediately and rinse the area thoroughly. Standing water should be removed immediately from worktops, especially in areas with edging, joints or cut-outs.
The use of PVC aprons may affect the durability of the HPL (high pressure laminate) on the post formed edge of the worktops and could lead to premature wear in high traffic areas, such as in front of the sink and hob.
Kettles, coffee machines, fryers and other heat or damp sources should not be positioned directly over worktop joints. Constant changes in temperature could lead to failure of the joint.
10 Year Guarantee
Your kitchen is covered by a 10 year guarantee, in addition to your statutory rights.
This guarantees that for a period of 10 years, the kitchen cabinets and fascias manufactured by Omega PLC are free from defects in material and workmanship.
In the unlikely event that you will need to make a claim under this guarantee, please contact the retailer you purchased your kitchen from.
To make a claim under the guarantee, please ensure that you retain proof of purchase.
This 10 year guarantee is subject to terms and conditions. It is not transferable and applies to the original purchaser of the kitchen only. Please contact your retailer for more details.
Please note that by not following instructions provided above, you may invalidate your guarantee.