Working hours

Monday to Friday - Shift 1
08:00 - 16:00
Monday to Thursday - Shift 2
08:45 - 17:00
Friday - Shift 2
08:45 - 16:00
(Rotating Shifts)


Key responsibilities of the role include:-

  • Answer and transfer all incoming calls, taking messages and passing them on
  • Welcome all visitors and ensure health and safety procedures are followed for all visitors
  • Open, sort and distribute all post
  • Frank all post and organise special deliveries to meet daily collection deadlines
  • Organise and prepare refreshments for visitors/meetings, including clearing up
  • Replenish company catering provisions with weekly shopping trips
  • Assist with Factory Visits administration
  • Provide support to the Marketing Department with distributing mail shots, bulletins etc to retailers
  • Assist the Finance department with collation and posting of monthly statements
  • Provide general administrative assistance as required, eg photocopying, assisting the Sales Secretaries, inputting data in spreadsheets etc
  • Organise showroom tours for end users via Retailers by arranging tour guides and scheduling appointments in showroom tour calendar in Outlook
  • Liaise with the franking machine supplier and Royal Mail for all aspects of franking supplies, deliveries etc
  • Order office stationery and consumables using purchase order processing system
  • Assist with Product Launch and other customer events as required
  • Undertake Fire Warden and First Aid duties (as and when required)
  • Manage a small amount of petty cash

The successful candidate is likely to demonstrate the following personal attributes:

  • Proven practical experience on a busy Reception utilising a busy multi-line switchboard (current system Avaya – IP Office)
  • Experience of electronic franking machines (Pitney Bowes Connect+ 500W) and good working knowledge of UK postal and delivery systems
  • IT literate including experience of using Microsoft Office Suite, in particular Outlook, Word and preferably Excel.
  • Excellent communication, interpersonal skills and telephone manner
  • Smart, articulate and presentable – represents the “Face” of Omega plc
  • Flexibility and the ability to maintain calm and level headed under pressure
  • Full driving licence - Must be prepared to drive a variety of company cars on a regular basis for varying errands
  • Typing skills essential
  • First aid and/or Fire Warden trained/qualified or willing to be trained
  • Must be able to provide cover for holidays and sickness, covering hours between 8.00am and 5.00pm sometimes at short notice

Hours: Alternating shifts, 8 am to 4 pm Mon – Friday/8.45 am to 5 pm Mon-Thur, 8.45 am to 4 pm Friday

Applicants should submit an up to date CV and covering letter explaining what they would bring to the role to the HR Department at as soon as possible.